It was my first visit and it was for a nail removal. Luis and everyone I encountered were professional, pleasant and informative. I felt as a customer that I was treated as a VIP.
Todo estuvo bien pero no reiniciaron el millage para que aciso de cambio de aceitey me sale un aviso todos los dias en el tablero solicitando cambio de aceite
Very polite people working there. They get you in and out. Very clean facilities. Also a great selection of cars.
Jennifer was very friendly & helpful. When we dropped the car off to fix a recall they didn't have the parts in stock. Jennifer helped us reschedule our appointment & answered all of our questions.
As has been true previously, I owe particular thanks to Frank, my service rep, who goes out of his way to ensure that things go smoothly!
My sells person patricia Miller and the way she worked with me to make sure I was satisfied before I left green way north nice and patient we me love this lady I will always buy from green way north my favorite spot
Your customer service was top-notch people were pleasant and happy to be there in a service to take care of my car was very quickly done it done correctly thank you
Orlando was great every step of the way from the information and detail about the car to the test drive.
I would like to thanks Jennifer she really went the xtra mile and her way to get the job done, excellent service and very professional she executed to my expectations. Thanks have a great day
Got in without an appointment and they repaired my vehicle same day. The young man that helped me kept me up to date through the process. Thank you!
The personal touch. Attendant was there promptly. Had a phone call updating the progress and any recommendations. However, reason for recommendation was unclear and recall details insufficient.
Everything was nice the employees vibe the office atmosphere location is very close to my home they have food drinks shuttle available
Friendly service staff that kept me informed of the status of my service. Did not have to wait that long. Thank you.
The staff, from the sales, and finance managers to the salesperson, Sydney that helped me were extremely helpful, and made my purchase experience as positive as it could be. Thank you for the wonderful job!
Prompt service and always professional. Service was excellent and the staff are knowledgeable! Will definitely refer others to this location.
The service is precise and on time they take care about the car and are kind with the customers ! Very professional
Making the appointment was easy online. Got the service done in good time. I don't have twenty words to describe the oil change and front-end alignment my new car got.
Very kind and efficient staff! My service was fast, cheap and very thoroughly! Thanks Theodora! It was also very easy to find an appoinment at my convinience. I am very pleased!
Monika was great! She helped me with my new car that I love, love, love! Answered questions and got me a great deal!
Everything good customer service, everyone was nice and explained everything to me. Good service, felt welcomed , very professional and respectful.
Frank was wonderful. Patient and explained everything to me clearly! He recommended a wheel alignment and explained why we needed it. Even showed me the tires
The gentleman who checked me in was very helpful and had wonderful customer service to be sure all was taken care of.
What I liked was that I was greeted nicely and their professionalism was spot on. I went in for an oil change and within the hour it was done, very fast and the staff were polite. Definitely coming back again!
I bought a car from them. The finance manger at the lat step fails to mention that he had included a $5000 warranty… i find this out later, return to his office where he has a stupid smirk and tell me its not his job to explain that or tell me about it and that I should have asked more questions… you tell me if thats right….
I was greeted by a very nice sales man and he was very knowledgeable and everything went very smoothly this was my 2nd purchase
el buen servicio que brindan y el trato a los clientes. Pendientes de que todo esté bien. Lo recomiendo al 100
Lucas was exceptional he called me with updates regarding my vehicle always in a timely manner. I sincerely appreciate the help and kindness from your service department.
From mr David andrew to mr Rivera kia north is excellent. From purchase to service. I have brought & service a few cars already & plan to buy more.
The staff was lovely. If there was a wait, Noah made sure he kept me updated. I didn't even mind the wait! Plus, the problem with my engine wasn't even a real problem!! YAY!
courteous service, Theo was a very professional employee and attentive. Great location near my home and convenient. Recommend their service to anyone needing it.
Promptness, pleasant employees, nice waiting area & offer to take you home or to work if you want. Good Service!
Theo was really nice, and I will look forward to working with her again. I have a new car, so it will be on a regular basis....
My service consultant (Theo) was very considerate, courteous and professional. She kept me informed about the status of the recall service and remaining time. She was prompt with the paperwork and getting my car back to me.
My service advisor met me at my car as I pulled up and kept me informed of entire process. I was very impressed of the personalized service.
Frank is a great guy! He is friendly and keeps you updated along the way. He smiles and is personable as well.
Luis is a fantastic service advisor! I always have the smoothest and most professional experience whenever he takes care of me.
I haven’t been there in awhile but I noticed more friendliness. I came in for a brake light that was out and found the light was not out but I needed other things done. The service I got was terrific.
The reason I continue to go to this Service Center has to do with Theo Bounds assistant Service Manager and Joe the Manager. Theo has always treated me as a valued customer with respect and professionalism. She is amazing at what she does. Joe is the perfect manager for the service department. He is the consummate professional.
The check in process was fast and efficient; however the follow up after you receive the car, leaves a lot to be desired.
Great service fast plus nice people to talk to while you stay plus they give you water and snack while you wait,,love it there
The service rep kept me informed about what was going on with my car. There were water, snacks, and movies.
The way they made you visit personal, making sure you're comfortable Checking on each person as they wait for there vehicles to be ready
They kept me informed on my vehicle. They also offered for my car to be washed. Check in was super easy
Great work and reliable customer service. Definitely recommend to other customers. Good quality vehicles at great prices. Fuel efficient and very reliable
Whoever helped me purchase my kia carnival 2022 i would like to thank him and his direct manager because they render me their vehicle so i can go to work and they were both patient to what i was looking for in a car and kia gave it to me on the right tine as what they promised! I would highly recommend this bussiness to my friends.
Frank kept me I formed and updated throughout my service appointment. He was very professional and willing to answer any questions as they arose. Thank you Frank!
Sales portion was great until the 2.5 hr wait for the one finance guy. Needs improvement in a more streamlined process
David and his team are extremely knowledgeable and so very friendly! Monique kind and made my purchasing experience absolutely wonderful! Greenway Kia went above and beyond for my family!
I am an established customer and I am always treated with courtesy, respect and individual attention, no rush. All is explained in detail to ensure satisfaction. I just wished the tire with have been cleaned after replacement, not a big deal though.
The service waa very quick. I was given personal attention and kept informed regarding specials and services to be performed on my vehicle. Frank was very friendly. This was a great experience. Frank made sure I was satisfied. He went above and beyond to assure customer service. I will be back and will refer others. Best service award to Frank and Greenway Kia for taking an interest in good customer service and satisfaction.
Everyone, especially Monika did a first rate job. I can’t say enough good things about Monika. She made buying my new Seltos a smooth purchase.
Great attention and great service. They did all as scheduled. Good waiting area. Luis and Theodora very good attention and advises.
Luis was very nice, helpful, and informative. The cashier was also very friendly and helpful even though the line was long. My care was ready within a few hours.
Friendly employees and keep me informed about the status of my car. Love to have my coffee and snacks since I’m waiting.
Gemoi was outstanding I have had bad experiences dealing with this auto group in the past. I let him know and was not very interested in doing business once I discovered where I was shopping. He was up front, honest and straightforward with me. He earned my business.
My service advisor Noah Yager made me feel important. He kept me well informed on my car status and made me aware of current specials which I took advantage of.
I was very pleased with the professionalism, courtesy, communication of Frank and the Service Department. It was a great experience. They even provided shuttle service!
We received great communication and excellent service from Greenway Kia North. We will have no problem coming back in the future for service.
No concerns , service was done in timely manner and staff was very helpful.bathroom was clean. Snacks and beverages offered.
Very very good the customer service Good attention Good service Everything very fast Nice place Comfortable Friendly Nice persons Excellent service Am happy Love my new car Kia Forte 2023
Noah, the Kia shop attendant, patiently listened to my description of requests and kept me informed every step of the way as mechanics worked on my vehicle. I also appreciated how my car was returned to me washed and vacuumed -- thank you very much 🙂
My service advisor Frank was very attentive to my concerns and was very prompt. He made it very easy for me with no issues
The service person kept checking In to make sure I was informed of everything and in case I had any questions.
I trust kia with my car they do a great job every one is very friendly and helpful I couldn’t ask for anything more
As promised it was done in less than an hour. Luis and Frank came thru like usual. They always provided professionalism in their work with a lot of knowledge of what they do.
My customer care experience with this physicality continues to improve despite any hiccups and for me that always goes a long way.
Frank was professional and friendly. My car was well maintained and I am pleased with my service! We will definitely be back!!
Very friendly and accommodating staff. Snacks, beverages, and wifi to help make long waits more comfortable, worked with me to find an economical fix for my car issue and resolved it to my satisfaction
Patricia was wonderful. She provided excellent customer service. As a first time mom, buying a new vehicle that is safe for my growing family was super important. Patricia honored my values and also was super patient
1- They were VERY accommodating when I did not have an appointment but really needed their service. 2- VERY organized taking care of customers and working as a TEAM! 3- Theo (who took care of my car) kept me well informed frequently. 4- While we were waiting outside, they offered water and potato chips as a courtesy. Few took it but it is just a nice touch of GOOD customer service. 5-The two ladies at the cashier counter were very nice and respectful. I was really VERY impressed that all the employees behave like they really love their job and ...
The service was fast and efficient. Service was professional and knowledgeable of what was needed to keep my car running smoothly.
Luis in service was very helpful and attentive. He was on top of making sure he kept me up to date as I was waiting.
My primary return to the dealership is Patricia Miller! She is the sole perk, as her customer care is elite! Very knowledgeable, thoughtful/caring, thorough, patient, welcoming and she considered my needs over just the sale.
Customer service was very knowledgeable of the issue I was having and with the warranty that I had on my vehicle .
Always friendly have bought four cars from them we will be back Gemoi kept in touch with me and called when they had a car I wanted
My advisor Theo was great, as always, she kept me informed about what was going on with my car. The technician was great as well.
My service attendant was very attentive and courteous he also extended his service by having my yearly tag sticker placed on my tag his name was Noah Awesome personality as well as customer service
good service and done fairly fast and for a fair price would definitely recommend getting your kia here or buying one here
The ladies and guys that work in the service department are very professional. I was very happy with the service and I highly recommend them.
No pressure to have other services. Took my vehicle on time. Courteous staff. i have never had a problem that you could not fix.
Willingness to work with me and their politeness. Friendly and helpful. Transparent and honest. I would recommend the them to friends and family.
Easy drop off, the experience was quick while thorough which made it quite pleasant. I was able to drop my car off in the morning before work and return to pick up my keys and car afterwards.
The waiting time to finish service is better than the last time. I used to wait longer. Great job guys. Thanks
Thoughtful service and on time performance. Our needs were met. Great Service. This is the second time I’ve used this facility
Waiting in comfort and friendly and knowledgeable staff Snacks entertainment and water. Team members would check up on you regular just to know if you’re being served and you’re ok.
I loved how the car was done really quick. Not a long wait at all. The workers are always very helpful and assist me the best way they can.
Took between 1hour and a 1/2 and two hours to get my oil changed and tires rotated. In the past it took somewhere between three and four hours
Theo was wonderful. She explained everything to me. Extremely nice and welcoming. I asked her for an estimate on the time frame when the car would be finished, and she was right!
My car maintenance was very good, I was feeling confortable with the car balancing and adjusting.The only concern was the waiting time.
I was able to schedule my appointment at a convenient time. Just wish I hadn't waited for 40 minutes for my car to be cleaned before finding out the detailer had left for the day
The staff also vacuumed the car. Staff was pleasant. The service rep explained what was done. Facilities were clean and had good rest area.
GM, David was just awesome! Dellis our salesman was extremely knowledgeable and helpful. Great experience. This was our second buying time, and again it was another tremendous time.
Sales associate Lorenzo and a few of his peers took the time to really help accommodate all of my needs and it’s much appreciated.
My service advisor Theo is very knowledgeable and easy to contact. Pricing was reasonable, my truck was washed and The Facilites was very clean ................................
Everyone was very nice and the service was great . I would come to this Kia if I wanted another car in the future
Fast and friendly service. Theo is the best, always attentive and never pressures you into commitments. Service is fast and reliable.
JC and Ricardo were really great to work with!!! They listened to what I wanted and came through for me! My son is extremely happy with his car!!! Oh forgot about Jaelen who was the first person I spoke with who introduced us to JC and Ricardo! Great job guys!!!
Theo provided great service , she is friendly and very professional took my vehicle fast and was very knowledgeable about the service.
David, the GM, was just wonderful and really took SPECIAL attention to give us another tremendous experience. We are return customers having bought a 2019 KIA and now bought another from this same great dealership. Dellis our agent was helpful in every way.
The service consultant answered my questions and explained what needed to be done. I received texts after the multi-point inspection was completed. The technician listed what needed to be done and the total cost of the bill. I asked some questions, and the technician promptly gave me the answers I needed.
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