Everyone was pleasant and kept me in the loop about my car. The space was clean and had a great amount of space for waiting on your vehicle.
The software update took longer than expected. Was told it might. Was very happy with the results. Overall great service. Worth the wait. Thank you greemway kia north.
It was simple and the wait was as expected. No issues and did not get any hassle about doing extra work other than what I came in for.
The ease of the entire process from talking with sales to finance. The process time seemed seamless even though I was there for 4 hours
The quality of the service is good and the attention. I really like the explanation about what was done to the car and what he suggests doing in the future to keep the vehicle in good condition.
They are always helpful and considerate. I take my car there for repairs and services. Never a bad experience here.
On time service friendly staff everything was done properly and on time. Time estimates were very accurate. Will return for service in future.
Joe the Service department manager is sensational. His professionalism and approach to customer service is great! Always a good experience.
Theo did an amazing job walking us through our repairs we will be back they did a great job keeping us informed all the way through the process.
No trade in for me at Kia ever again as customer service is the worst I’ve experienced in a very long time, and will now trade for anything else but a Kia.
Took there time to explain things to us and to find us the best deal from sales.to financial department great job
The salesman, Dellis, was so nice, professional, and well informed about each car that I asked about. He made sure that I was aware of each step through the process and made me feel welcome. This is my second car from this dealership and each time I have had a great experience.
Everything mr Jose Vega was very nice and professional helpful informative I would love to bring my car back to this dealership thanks for the help
Great staff very helpful we had to wait a while most of the day but the staff went out of there way to make us comfortable paperwork was fast good rates thanks to everyone at Longwood Kia
Friendly and immediate service. He explained everything in detail and advise of what needed to be done on next visit which was good to know.
Everyone I dealt with was extremely professional and kind. Serviced my vehicle which I purchased at another dealer with kindness. And great professionalism.
Staff always professional and friendly. Work completed in a timely manner. Love the texting service for Service Department. Thanks for everything!
Everything the experience was great and so was the Customer service it was fast. The car was cleaned when I got it back.
All the staff was really knowledgeable and helpful with a friendly environment also made my son that’s a three year old enjoy the wait time during the process
Was welcomed by Mr. Ahmed. He was very professional and making sure that we were comfortable. He assisted us finding the right car and explained much details as possible. We had a good deal. We are pleased with the process.
It was on time and well done. Would definitely service my car here again. Everything I asked to be checked was.
Willing to work with a budget. Outstanding sales person! Quick and efficient paperwork process. Knowledgeable about the cars they sell.
Very friendly and knowledgeable with the reliability you can trust I have bought 2 cars from this dealership and they have alway taken care of me.
I walk in and was instantly greeted and treated like I was important. Ricardo Anderson came over and introduced himself and showed me the cars I was kinda wanting. I finally found the car I wanted he told me everything about it, he was so informative. He help me with all the paper work and didn’t leave until I was all set and ready to leave with my new car. I will be telling my friends about this place for sure.
Service Rep, Theo, was great keeping me informed on the process from beginning to end! Thank you Theo! Fantastic service!
Great oil change experience , would’ve liked the service to be done service but it was well done , great customer service definitely would recommend
I liked the fact that my questions were answered, and that I was able to get a same-day appointment for my vehicle.
My service appointment was scheduled for 7:30 am. My car was in the shop at 7:34 am. Too, I was informed of status twice during the service visit.
Service was great, easy check in and everyone was polite and friendly also checking to see if we needed anything while we waited and even offered a shuttle
Prompt courteous service… done much earlier than I expected. Staff immediately followed up with me to ensure that service was to our satisfaction
Kia always does a great job, and they let me know if the car needs any other jobs done to it in the near future
Great service dept. , all personnel was professional and efficient , car was ready at time it was promised. Great job, I was pleased
I found the service to be done in a timely fashion and the technicians to be very friendly and helpful.
Gemoi made this car buying process very nice and easy. He was very attentive and makes sure I was satisfied. He answered all my questions. Would definitely recommend to anyone needing a car.
The weather stripping was done right. Parts are on order since September and I am still waiting for it. We are in December. If I was the dealership owner I would have the part sent by air instead by ship.Customer Service!
Very helpful at fixing my KIA with broken fan. Customer care was great and I never felt like I was being taken advantage of at this KIA dealer.
Was a good experience. I would recommend being prepared with your own lender and understand it’s a dealership and they are going to get as much money out of you as possible. They were very friendly and worked with my expectations once I showed them what I was willing to do
Luis bring to me a good customer service all the time and the others employees good services. Thank you so much
Not too crowded, relaxed environment. Theo was welcoming, she kept me up to date with the process of my car and checked up on me while I was waiting. Darrien was also welcoming. He showed me some car and we test drove some while I was waiting. He got me water and also keep me busy until my car was ready.
I like everything about Kia because when I couldn’t get a car anywhere else KIA gave me a chance and I would always recommend them to someone who needs a car the people are just friendly and nice and makes the experience easier and comfortable and help you ever step of the way.
There was very little wait time. The dealership kept in touch with me about the status of my vehicle. The shuttle transported me to and from dealership immediately as needed. There were no hassles about what my warranty covered and didn't cover.
Luis was fantastic and I'll always go back for his service when I need work done on my vehicle; He is very communicative and updated me whenever I had a question.
I like that I told salesman William, exactly what I wanted and he delivered for me, I went to buy a Kia Sorrento, but ended up buying a Mitsubishi Outlander that I love!
Excellent service and very attentive to customers, I am very happy with the seller who was always looking for the best for me
Fast and to the point ! Dellas took great care of me and made sure to get me in a new car that fit my needs
Kaitlyn was very understanding and explained what I needed to know in a way that I can understand and I thank her for that.
Polite and helpful service rep. She was attentive,informative, and knowledgeable. When there was a slight problem, she informed me and resolved it quickly.
That they're always considerate and they will text you and let you know how far long they are on your car they always a very nice when I come up there.
Upon arrival, the staff was very friendly and helpful. They also have a very nice waiting area. Def would recommend!
Everything was done on time and my vehicle was returned cleaner than when I dropped it off. Would definitely recommend.
All of my settings were redone & it seemed the sensitivity was back how I wanted! The app makes it easy to get what you need done when you really don’t know what you need done lol.
My experience at the Kia dealership in Longwood was excellent. The sales rep was excellent he took care of me very well he made sure I got the best price that they could offer. He made sure that I have the payments that I can afford.
Keep my vehicle for over 3 weeks, drained the battery and wanted me to replace it. Didn't check everything I asked about!
They were really responsible, and helped me get a new car quick. I will recommended
Very kind and efficient sellers. I really didn't plan to trade my previous vehicle, but the seller have me several reasons to convince me to make a great deal!
Service rep was on time and very knowledgeable. did not have to wait for my vehicle to be logged in
My service consultant greeted me immediately. The service consultant kept me informed of the status of my vehicle and demonstrated genuine care completely for my vehicle needs the service consultant also reviewed the results of the multi-point inspection after the service was completed. The shuttle service was on point I used it and my vehicle was ready when originally promised. After Services were completed the paperwork took no time to finish and complete. My vehicle was returned to me cleaner than it was when I brought it in all of the vehicle settings were returned to the same as when ...
They were nice and punctual. They also answered all questions that I had without hesitation. I would recommend them to my friends.
Service was excellent. Shuttle was great. Very professional. No one had offered the shuttle service before. Enables me Togo back to work
Quick and efficient work. They fit me in same day, while I was traveling, and the work was quality and timlely.
Good service. I always enjoy coming here I trust the service and I wouldn't want go anywhere else. It's one less thing to worry about once I bought my vehicle with care package.
Anthony Diaz was amazing And has great customer service skills. Thanks a lot Antonio for your patience we appreciate you ❤️ Job well done
Great Customer Service.. My sales Person Patrica Miller was Awesome!... I'm a repeat customer, I'll refer other people to come and buy at this location .
Very friendly service. They offered me a ride home since it was going to take so long. I would recommend Kia to anyone.
Everyone was helpful even though I couldn't offer a down payment. They made the process possible. And I definitely recommend them if anyone needs a new car.
overall a good experance, although I did not get a copy of the sales contract or extended warrenty i paid for .There was damage to the vehicle when it was delivered, which requires me to bring the car back to Orlando to be repaired.
I really appreciated Anthony Diaz at Kia North. Anthony was extremely patience and help. He was very professional and made me feel comfortable. He is definitely an asset to the company. I would definitely recommend him.
Very helpful, friendly & knowledgeable service people especially Jay he went out of his way to make sure my service was a quality experience
Great customer service!! The staff is very friendly and kind! Theo is my favorite she always greets me with a smile and always does the best with my service!
Anthony was amazing. He understood what I was looking for. He made the car buying easy. Thank you Anthony Diaz!
Convenient location and they get you checked in quickly. They text when it’s ready and they are accurate on times
Thank you Thurman, experience a little uncomfortable at the beginning, but everything went well after he took over. If you ever in a need of a car at this dealership, just look for him.
Good customer service and quick service. The waiting area was clean and everyone was personable. I would recommend others to buy here or get their car(s) serviced here.
Theo and staff were excellent. Listened to my concerns and addressed them properly. Will definitely go there again. I love my KIA
Got my appointment on the day and time I wanted! Service representative (Luis Rivera) treated me like a VIP. He kept me updated on status of repairs.
Car was serviced as requested and I was contacted once it was done. They advised of some other ecommendations of service but I advised not at this time. They didn't try to push the service on me and I appreciated that.
they kept me informed on a timely manner. They were able to take me home and pick me when the car was ready.
The people were very nice and understanding of my needs.. Curtis Mckenzie was awesome and helpul.The facility was clean and sanitary
Prompt, friendly. Scheduled appointments are always honored in a timely fashion. Waiting facility is fine but Starbuck's is a little walk down the street, too.
The sales staff was friendly and the customer service all around was excellent! Easy financing options and above fair trade in values. Easy to work with.
The sales team was excellent. Germoi did everything he could to find me a car and he did!
Dellis was amazing. Worked out the best deal we know we could have gotten. No pressure. Was very knowledgeable of all the cars we had in mind.
Manny was fantastic!! He was very knowledgeable of my car and I did not purchase a KIA! He worked so hard at getting me a good deal and me leaving in my car! He went above and beyond! Thanks again!!
We purchase a car here on 11/26 and had a great experience. Our sales person, AJ, was fantastic. I would highly recommend him to anyone looking to buy a vehicle at this location. He made the whole process so easy and relaxed.
I absolutely appreciated our Rep Dellis for his professionalism, not only did he go above and beyond to inform us about the vehicle we were purchasing but made the whole car purchasing experience a great one. Highly recommend asking for him if looking to purchase your vehicle at Greenway Kia North
Great customer that won't stop until your riding away in a new vehicle with a smile 😀
My Experience in the past with DeLand kia has been very disappointing on Services render..so I had to switch with Greenway Kia North and see how their Services Perform..At this time I have No complaints..Services was extremely excellent so far..Am a Happy camper at this time..I want to ensure that All Technicians are aware that they continue to do their best service they provide with the experience they do Fulfill and Learned..be Skillful honest loyal to the company they work in..I congratulate Them..I will continue my service there.Thank you
The Service Manager, Joe, provided stellar customer service. He intently listened to and addressed all concerns promptly and offered all patrons bottled water. He also provided updates every 30 minutes until service was complete.
Got a much higher trade in value then expected, worked to get me a solid out the door price and APR.
I had a great experience, was able to walk out of the dealership with a low down payment and good rates.
Did not take all day.Everyone was very helpful.Greeted well. Car came back clean.Answered all questions.Clean waiting area.Great team.Will continue to come for service.
My third deal with them. Excellent sales and service. Clinton & David top notch people. One of the best dealerships I have dealt with.
Friendly Reps. Cleanliness of the lobby. Service was fast. Car felt brand new after my oil change. Would highly recommend
Friendly service and everyone is very helpful in answering any questions you might have. The staff makes sure you are updated on the service you are having done while you wait.
The service update was handled promptly and efficiently. I appreciate the quick service and received a call when work was finished.
really good looking for Luis, always give you a update about you car and hour...... and the service is good on time
Very friendly staff. The intake personnel was very attentive and I liked that she came and asked if anyone would like an update on their vehicle. Outstanding service! Greatly appreciate you all!!
It was easy they explained everything before taking the car back and they called me when the service was completed
The Service was excellent. The Staff was friendly. The recall less time then they told me it would take. Great Job!
The service was quick. Did not have to wait at all. It was no hassle, and all of the representatives I encountered were very helpful. 10/10 would recommend.
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