Customer Testimonials
I purchased a Certified Pre-Owned Kia Soul and have waited months for a missing trunk piece.
I paid for the wrong work over $1200, took the car back then they told me it was something else
Bought my first car from this beautiful saleswoman who made my experience just amazing!!! I will always recommend her.
Very respectful and professional. The entire process was smooth and stress-free with no pressure at all. Cham was knowledgeable, attentive, and truly went above and beyond to make the experience amazing.
I spent 9 hours at this dealership and was shown things expressly out of my price range. After a lot of time negotiating, I eventually walked away with something I can afford but it was taxing and discouraging. I will never purchase from here again.
The representative who greeted us and assisted us throughout the vehicle service process was excellent and very courteous. The service time was reasonable.
Excellent Erica was very friendly and extremely helpful. Her and Yakir made the entire experience stress free
I bring my car for an oil change and recall the technician ripped my seats
Loved the complimentary shuttles really saved me money and time Patrick was super helpful and very communicative
Professional and respectful. Great attitude. Keep me informed on the process of getting my KIA fixed.
Very easy process and communication was great. Great service and quick response and very fast return.
Unorganized and non communicative. When changes occur during servicing it is not relayed to the car owner. Parts not available or status in which the car would be finished. If a call is made, it isn’t within a timeframe which the vehicle can be retrieved by the owner. An example would be calling the owner when it’s ready but the department will close before they can arrive and have to wait until the next day to pick up
Perfect Great from start to finish. Staff was great and attentive Great experience Really good
After working with the dealer, they made it right and figured out a compromise to correct the issue at the time of the final sale. I am not sure that would have been done without a review. However, we are happy with our purchase, and the dealer worked with us to make sure we had a good compromise to make everyone leave the table happy.
Be very careful when dealing with Greenway Kia North. The advertised savings appear to require purchasing the Greenway Advantage package. If you decline that package, the advertised discount may be removed from the deal.
We ... Read More DealerRater - Jul 21, 2026
He provided friendly and professional service. He kept me informed throughout the process. Luis provided friendly and professional service. He kept me informed throughout the process and made my experience stress free.
Micheal was so attentive and helped me get into a new car at a comfortable payment for me! I didn't really know what I wanted and It was raining so it was hard to really look at cars. But Micheal went out into the rain and made sure I drove and picked exactly what I wanted. When we came in to look at pricing he was very straightforward and easy. I told him what I was looking to pay and what was comfortable for me and he was very patient and easy. Got me exactly what I wanted. I ... Read More DealerRater - Jul 18, 2026
Great job by Ricardo and Abram at Greenway Kia North. Thx for your professionalism and knowledge of the business and customer satisfaction.
Patrick was extremely courteous and attentive and worked well with us to accommodate our needs.
I was dealt with respect especially by my sales person Isabella They took care of the minor defects in the vehicle
Great customer service from all who greeted me at the dealership. All customer service associates were courteous and helpful. The customer agent was able to apply my coupon and save me some money.
Great customer service from all who greeted me at the dealership. All customer service associates were courteous and helpful. The customer agent was able to apply my coupon and save me some money.
Jennifer was very attentive to me and explained everything I told her to the mechanic who worked on my car. At first they couldn't find what was wrong but after being so persistant they did. I had taken the car to 3 different garages already who couldn't find what the problem was but Jennifer made sure for me that they would. I was very skeptical about taking it to the dealer but will go back there again if I have any issues.
He gave me great service and explained everything to me. Helped me with an issue. I was having with my tire and when I went in to talk about the price of the service, he had already taken care of that for me.
When we let him know that we're still experiencing the same issue when the work was done, he went and brought out the technician to see what the issue was again. Due to his persistence, the issue that we experienced is now being properly addressed and new part has been ordered.
Had a great experience working with Bram! He was friendly, knowledgeable, and professional. He made the entire service process easy and stress-free, and I truly appreciate his excellent customer service.
Professional, curious, and timely. Clean, comfortable atmosphere. Car came back very clean. I would recommend your dealership.
Very great communication. Fast work done. Thank you Everything was graeat. Thank you for moving so fast and getting the job done.
From start to finish, the dealership made me feel valued and important. The staff was professional, attentive, and kept me informed throughout the process. They got the job done efficiently and made the entire experience smooth and stress-free. I would gladly recommend them to others.
Easy and quick Tech were very easy to work with and seemed knowledgeable. Overall great and quick service appointment
It went well I didn't have to wait longer than usually and service was good for my visit
Very pleased with our sales person and service department.They kept us informed at all times.
Just came to finish up with adding ignition protecter on my KIA soul. Offered oil change so went ahead with that too. Thanks
This was my 3rd lease from this Kia dealership. Every time I've purchased a vehicle there the experience & customer service was great. Erica was amazing at her job. She made it fast and easy to shop for a vehicle. I will definitely be back as always for another Kia in the future.
Trent was great in finding the exact vehicle I was looking for. Trent answered my texts and calls whenever I reached out. He also answered my questions regarding the ev9 I purchased.
The best. Seamless process. Great customer service. Friendly & knowledgeable. Explained everything in laymen's terms so I could understand the process.
I felt like I had to fight for everything I got. It is painful to have to fight for what they should be willing to give.
There was a 3% credit card surcharge and a $4.99 doc fee tacked on my my bill. Death by a thousand fees so Greenway Kia gets 1 star.
The team is welcoming and professional. They make sure you are well taken care of.
Very helpful service advisor. Louis was genuinely kind and easy to talk to. Thank you!
They rob me for $3,000 and I want it back I will never return a car I pay $16,950 for $12,000
Great communication and service Service was quick as promised and the attendant was very kind
I was taken care off and communicated properly, and the dealership followed on everything that was promised
Have to wait a little longer but everyone was nice, respectful and friendly The explanation of the work or my car recall was easy to understand
Luis was very informative and professional and helpful Luis was very professional. he was very informative. He kept me up-to-date. He was very helpful. He explained a lot to me that I was not knowledgeable about and I would definitely come back and work with Luis with my truck
Very professional Excellent check in for service and very courteous staff. I am happy to get service of my KIA by going to the dealership
Excellent Noah was great, very helpful, anticipated our needs and met them Noah was great
I had to wait about 20 minutes before anyone checked me in for my appointment. I was surprised to find out about the 3% surcharge for using a credit card, and lastly I was dismayed by the $5 charge for storing my documents for 10 years
Very nice personable felt comfortable working with him. Great guy and easy going and is good at his job
Fabian kept me informed and I was out in less time that I was informed. Very friendly staff.
Trent was very friendly and made us feel like he really cared. He, Alex, and Sam made sure to find us what was best for our family and budget!
Barry was great, wait was long though. Barry was transparent & mostly everyone was nice including Luis from services
Jennifer was excellent. Service was timely but expensive. Side note: I appreciated NOT being accosted by someone in the driveway saying I should consider getting a new windshield because mine is 'wearing thin' like happened on my previous service visit...it's a 2025 vehicle! If it needs a new windshield for any other reason than having a crack then there's a problem with KIA's windshield manufacturing processes!
Great Great service. Quick to answer any questions and quick to get me in and out. 5 stars
I recently purchased a vehicle from this dealership and had a great experience from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questions, explain my options, and help me find a vehicle that fit both my needs and budget.
The sales team was transparent about pricing, and the financing process was smooth and straightforward. The vehicle was clean, well-prepared, and exactly as described. I also appreciated the excellent customer service after the sale, as they followed up to ensure I was satisfied ... Read More DealerRater - Jun 23, 2026
Very helpful and knowledgeable about the vehicle. From first walking into showroom, that was clean to buying the Carnival we were very satisfied with the whole process. Thank you
People was nice and I have no complaints. I noticed this dealership is very busy.
Bram and the manager (Carter I think was the name) were very professional and helpful
They were able to get me in with in 35 mins of me calling asking for an appointment. Once there they told me it would be about 1.5 hours and to my surprise 45 minutes later I was back in my KIA and out the door.
The seller João was excellent He did everything so that I could close the deal
It started well but I waited an hour and 10 minutes after I received the message that my car was ready before receiving it which made me lose an hour of time I needed to prepare for a performance. No one ever came to let me know it was finished or give me the car as I waited in the waiting room. I also came outside and waited chatting with the window cleaning guy who checks for cracks - Michael Jackson. When I inquired of why no one has given me the car, a woman out and took about 10 - 15 minutes ... Read More DealerRater - Jun 21, 2026
Slow, they left my car running for 30 minutes Both of my service visits have been subpar. First visit they forgot to rotate my tires and I had to go back a 2nd time. Took them 3.5 hours to change oil and rotate my tires between two visits. Last visit was ok but my app notified me that my vehicle was running for 30 minutes. I asked Patrick what was happening and why the vehicle was running. He said they had to leave it running because the porters can't have the keys or something. Leaving someone's car running for 30 minutes is ... Read More DealerRater - Jun 20, 2026
Despite my appointment not being in the schedule when I arrived, Fabian was able to process my needs quickly and provide me with a reasonable time of completion, which was exceeded.
I don't want to but it was good the service was very nice ?? You have a lot of cars to choose from and the dealership is very clean and well organized
Vey courteous Courteous , informative , polite and knowledgeable He deserves a good raise; he knows what he's doing.
Treated with courtesy and respect Waiting area well maintained and great snacks I waited for my car to be completed Was happy with the time it took
Very professional and friendly. Appreciated a ride to and from KIA, and there was no wait for either ride. The car is running beautifully now
Professional and not overbearing. Knowledgeable and efficient. Professional and not overbearing. Knowledgeable and efficient, the staff worked diligently and swift to bring me my new vehicle and fix a small blemish on the front bumper upon purchase.
He was very patient, welcoming, and he explained all the services that were available and recommended for my car based on the mileage properly
He was very patient, welcoming, and he explained all the services that were available and recommended for my car based on the mileage properly
Erica from this dealership has exemplified the true essence of a sales associate and customer service agent should be. She has proven her vast knowledge of the Kia cars by demonstrating what each feature can do. Her enthusiasm and love for the car was evident in what she did. And through her knowledge, she has answered all of my questions in a prompt manner. I can only hope that the owner will see her worth, and hopefully promote her.
Very professional. My inspector was fantastic and very thorough. He was polite and answered all my questions.
I was able to get a good deal on a vehicle. This is the first vehicle I've gotten on my own. The process was smooth.
Very professionals and friendly staff. Please with the process of trading in vehicle and purchasing new.
This is the second car that I have purchased there. I recommend them to all of my friends. Hopefully I will not need another car... BUT... if I do I am coming to GREENWAY KIA.??????????????????
Some. changes in management and staff. Heartbroken to see Service Manager/Supervisor Joe move on. Nice to meet Carter, the new Service Manager. I was in good hands with Patrick. The atmosphere was relaxing with the music and everyone was respectful and nice to one another. It was special meeting new faces at the Greenway KIA family. Thank you for your Service and Hospitality. Toni Zeigler
The experience was fine with the dealership they even addressed a recall I was unaware of, my issue was the third party guy sitting on service bay chair trying to sell windshields for 'damage' and selling the just charge your insurance crap not sure why non Kia employees are there selling anything seems slimy
I had a great experience at the dealership while getting my oil change. The staff provided excellent service and made the visit smooth and hassle-free. I also appreciated the complimentary snacks in the waiting area, which made the time pass by pleasantly. Overall, it was a comfortable and enjoyable experience.
Zero pressure to purchase. The car choices were presented to us and they found the right car for what we needed and wanted. Trent was amazing!
Quick, efficient and reliable. Will come back again He provided me with transportation and made the whole process easy
Absolutely excellent. Erica was very helpful answered all my questions and was not pushy. She went above and beyond.
Fley was very attentive and professional He know exactly how to handle a customer, he is the reason I'll be back
Happy with the way I was treated by the service rep and the job performed in my car.
I had an excellent experience getting my new Kia Telluride. Everyone was helpful and professional, and my salesperson went above and beyond to make sure I was comfortable throughout the process. Travis was extremely knowledgeable and made me comfortable with the decision. Erika was super nice always staying available for me and super friendly and super helpful. The entire experience was smooth, and enjoyable. Highly recommend!
Jennifer immediately greeted me at my car and introduced herself. Explained what was going on And what I knew was wrong with it. She followed up with me the next day about it and I was not 100% with the phone call and she immediately made sure to assure she’d she what she could do. Called me back and gave me a much better outcome and I pitched my car up!
Brought my Kia Forte to the dealership to address an A/C issue that ended up being covered under warranty, also had them change my oil and air filter. Everyone I spoke to was very helpful and friendly and everything got handled efficiently and quickly. I am very grateful for Jennifer who was super accommodating and nice and made the process stress free! Thanks again!
Got the work done well and quickly Fabian helped me through the entire incident Great work Fabian!
Always have a pleasant experience here when I bring my car for service. Bought the car here and it they have never been less than awesome!
2nd time bring Kia for service and got Kia dirty both time the last one was worse oil all under hood n seats
Didn’t go in expecting to drive away with a truck, but sure enough the deal was too good to pass on. Credit to Amar for being understanding and upfront. He sold me more than the deal did.
It was a long a tedious process trying to get my vehicle approved at a reasonable rate, but everyone was extremely accommodating and helpful through the entire process
🌟🌟🌟 UPDATE REVIEW JUNE 2026🌟🌟🌟
Well, I'm back again! 😂🚗💨
Less than a year ago, I purchased my 2025 Kia Sportage SX Prestige from Erica, and after only 11 months, I found myself right back at Greenway Kia North buying another one! ❤️🙌🏽
This time, I drove away in a BEAUTIFUL White 2026 Kia Sportage SX Prestige with the gorgeous red interior I've been wanting! ❤️🔥😍
The best part? Erica already knew me. She already knew exactly what features I wanted, what I liked, and what I wasn't willing to compromise on. 💯👏🏽
At one point, the manager was trying to show me some options that ... Read More DealerRater - Jun 9, 2026
Everything thang was very good Everything was very good. Very proud of everyone that did the job. Thank you for your help.
I appreciate Luis Roton and his positive energy. He was very informative which helped me make decisions for the maintenance of my 2025 Telluride!!
Appointment was easy to get. They took my car right in on time and I got it back on time.
This was my first time servicing my Kia Forte at Greenway Kia. Luis made my visit smooth and memorable. His intelligence and honesty made my family and I feel very comfortable getting my car serviced with the company. Highly recommend Greenway Kia and working with Luis. Thank you!
I spent 2 hours with my child waiting for an oil change on Tuesday June 2 and now I have to go to the store (Sunday June 7) to buy oil and do the oil change myself because the engine oil light came on to tell me it's low. When I checked to see how much oil was in the tank, the tip of the rod was the only thing that touched oil. This is completely unacceptable.
I would like to recognize Gemoi my salesperson. Gemoi went above and beyond to help me work my deal. I would also like to recognize Houda the finance manager. She is the sweetest young lady. She was truly looking out for my best interest with my new car purchase. Thanks to you both! I'm enjoying my new K4.
Linda Goddard is a very nice person working at Kia in Longwood. I was at Kia today. She was working all the time. Very good person. Was happy to meet you.
experience was good. Fly was very attentive.! The only thing I don't like is, I got there before my 815 appointment but I still had to wait over an hour just for an oil change. Do they schedule multiple people at each appointment time? I wish I knew my real appointment time so I didn't have to get there on time. but Fley was terrific!!
The work was completed in a timely manner. I'm satisfied with the work that was done and with the professionalism exhibited by my service advisor
