My service appt was on time. The porter took me to work and picked me up when my car was completed.
How fast and Kind the service department handle me and my Car. They were quick responders when it came to updating me on my vehicle, and make sure to give me water as refreshment.
The cost because I used a coupon and the service guy is very friendly. The wait time can be improvement.
It was awesome. Delis is a great sales person. Overall experience was great. It was awesome. Delis is a great sales person. Overall experience was great. It was awesome. Delis is a great sales person. Overall experience was great
Mr. William helped me throughout the process and was with me looking for alternatives and a car that I could afford
My salesman Dellis went above and beyond to get the exact car that I wanted. He followed up to make sure all is well. Have not had any experiences with the service department yet. Not impressed with the financial department.
Gemoi was amazing! He helped me get exactly what I wanted and I could not be any happier! Would definitely recommend visiting them.
Nabil was helpful. Went the extra mile to help me get the Best Buy for my money. He also was pleasant to talk to. He was a real people person.
Always great experience. Unfortunately this last time the wait was excessive - was told an hour when booking the appointment and was there for a little over 2 hours.
I felt as if i really matter they. Made sure i was comfortable with my purchase. The sales person and the finance department where great
How quickly everything went. And how great Gemoi was! Been a loyal Kia customer for 20 years. Love my newest Kia!!
Thank you for the professional, no-hassle car buying experience. All departments provided excellent communication throughout the entire process and followed up a week later to ensure I was thoroughly enjoying my new vehicle.
Dead on time! They let you know how the service process is going through all the steps and Evan offer a car wash!
FrEVERY TIME I COME TO GET SERVICE.THEY GET YOU IN AND OUT WITHIN A HOUR.I SURE APPRECIATE THE GREAT CUSTOMER SERVICE!!THANK YOU GUYS AT KIA!!
Straight forward and convenient customer service. Maintenance was performed well under estimated wait time and they even offered a complimentary car wash.
The staff was professional, friendly and helpful. The buying process was fairly simple. The sales staff was knowledgeable. I would reccommend.
They all were very friendly, prompt and on schedule. They were upfront about how long it would take and it really did take that amount of time.
Easy to get an appt. when I needed it. Respectful and responsible representative. Good, clean and fast service. Also I got my car washed and that was great
Clinton has raving star customer service skills. He was there thru the entire process, and ensured that every thing he promised was complied with.
It was just so easy. Salesperson was excellent and so was the finance person.they made everything as painless as possible
Engaging- answered all questions. Upfront pricing and knowledge of the models. Happy with my purchase and will return. Sincere Customer support-
Even though there was a lot of confusion with all the recall appts. They did get mine completed much sooner than they anticipated
I like that Greenway Kia offer complimentary car wash and water bottles to their customers. They are very persuasive when selling cars and they will work something out to put you in a new car.
The service techs were very attentive and explained everything. They were very friendly and courteous. I would highly recommend them.
When buying my new car at the dealer, the seller approached in a very helpful way and helped me choose the best option for me, I am very happy for this purchase, thank you very much !!
Really listened to us, and followed our wishes. Staff was polite and professional. Would buy here again, and recommend to friends.
The service was very fast and the customer service was great. All employees I interacted with were helpful and nice.
Customer service was great. Friendly staff from dropping vehicle off to picking it up. Eric was awesome. Service was done in just a couple hours.
I can say that all of my needs were met when I took my car in for an oil change and filter replacement.
Everything’s fast and easy, the salesman man Ahmed did all he could to help me getting the car that same day
Anthony was great, very calm had all my answers to my question, he even drove the car to my house the next day because of the long delay in getting the car here. not pushy at all thanks Anthony you were great
My service advisor was on top of things and quickly corrected an issue with my tires not being rotated. He got the job done and made a not so great interaction much better. He put me and my time first.
I was in and out quickly with my service. As always my service tech was courteous and had everything done as requested.
They greet you at your car, approachable, pleasant, vacuum your car, offer you food and drink, keep you informed on what's going on with your car, and come get you and let you know the price of anything else they found out wrong with your car and when it's over they'll come get you and escort you to your car
My service representative was the best. He was new however, he went above and beyond to ensure that my needs were met.
Brought my car in for a safety recall check. Reasonably fast service. Will return for my next checkup in a couple months.
I was noticed withing a minute from my arrival the time I was promised was to the dot i was very happy
Great service nice and friendly staff. Fast service and updates given through out the process of the work being done on my vehicle.
Had my window repaired properly under warranty and regular maintenance service but I didn’t understand why it took 4 hours. Even more concerning was that at checkin I was told it would be 1-2 hours and 10 minutes later I was told it would be 2 1/2-3 hours in which I was told at the 3 hour mark it was done only to be told it wasn’t 5 minutes later because they were still working on my window and when I asked how much time about 15minutes later so I could plan my lunch I was told that hadn’t even started the ...
Our sales person Roberto very patient very knowledgeable and very friendly would highly recommend Him. If we had to go back we would definitely want to deal with him
No Pressure, detailed, hospitable, worked quickly, honest, and a great salesperson Gemoi Elliassaint thank you for all of your help with the purchase of this new vehicle.
Good overall shout out to Manny and everyone else who helped. But I do wish he told me about the reverse beeping on the Kia Niro.
Costumer service and keep me inform about the car, they clean the car , and follow ups. Nice facilities and clean . Near my home.
Very willing to give us a deal we were comfortable with. Our sales consultant Ahmed Bakr was very helpful and honest answering all our questions. We highly recommended him if you are looking to buy or lease a car!
Personal service- offered shuttle, good Covid precautions and services done in stated time. Fast, efficient service and checking out was quick.
Both Patricia and Eleazear were wonderful! They took extra time with us and helped us through a stressful process. This is our second purchase through this dealership and both experiences have been great!
Everyone in the Service Dept was amazing. The rep followed up and communicated with me on what was going on. I was greeted right when I pulled up.
Its Friendly and FAST and always informative on what is going on with my car and how long it will be..
Courteous and quick service. Convenient location. Work was well done. Well explained and fairly priced. Attendant was extremely polite. Thank you.
Very friendly and convenient love to service always enjoy the friendly nature at the business do you recommend Orlando Kia everyone
Good service, and they called me when the car was ready. Am satisfied. Excellent. Fantastic. Am very happy for the good service.
Very professional staff and process of buying our car was swift and professional, All staff members were pleasant. Right now not happy having to have my feedback assigned such instructions
Luis my advisor was excellent and courteous he was keeping with posted on the progress of work done on my car
Friendly service is given by the staff. They make you feel like a good friend. We love our first Kia too!
They were pleasant, efficient, completed the work on time, someone was with me all the way back to my car-which was beautifully cleaned, smelled great and had the heat running for the chilly day.
I like that it was a paperless buying experience. At the I received a pendrive with all buying agreements. Facilities is clean and well maintained. Sales representative was attentive and willing to help.
The friendliness of the staff was really impressive and they were to explain what my vehicle's issues were in complete detail
It is convenient to where I live. Not sure how to improve on service. I am very happy with the work.
I came here recently to buy my first car and the process went very smoothly. Ahmed was amazing! The service was really good and very attentive. Was able to get what I wanted.
Very friendly and helpful custormer service, clean facility and no pressure sales. Knowledgable salesman that seem to really like their jobs.
They were ready to do the work when I arrived. I was made aware of things needing to be replaced.
La perseverancia en ayudar al cliente con alta eficiencia en el trato, mostrando una gama amplia de opciones. Así quedando el comprador satisfecho.
The staff was extremely helpful and courteous and our problem was solved in a somewhat timely fashion after the ordered parts were received.
My service person was on top of everything. Very kind and helpful. He knew what was wrong right away with my car
My sales man was very professional! He was able to resolve a problem that I thought would be tough to deal with. Great man!
I like that I got out of there quick because I had something else to do every one very nice and I thank you for the service you have given me over the years this is the third kia I have bought from you.
Salesman was friendly, informative, and did not pretend to know more than he did. Some hiccups reaching a deal l but it worked out.
Great customer service They were very quick with the oil change Very friendly and clean facility Everyone was very nice and offered me a shuttle bus if I needed to go somewhere.
The staff is friendly and they have experienced technicians. It is a clean environment. I feel confident when I leave the dealership that my car was properly serviced.
Everyone is great! Waiting took a bit, I didn't get the service technician that normally helps me. This one took the nails out of my tire forcing me to have to buy a new one.
Christian is awesome in Customer Services. He is a good communicator and courteous. Again my experience with him was awesome. .
They are so nice and professional!!! The service guys are very professional and they try to get you in and out.
Excellent customer service. They strived to make my wait time a positive experience. They treated me more like a guest than a customer.
A very pleasant buying experience. Informative, polite and no pressure tactics. I will hightl recomment them to any otential buyer.
service advisors are very knowledgible and service is completed in record time. this dealership has done all my car service since 2014.
the seller was very kind, looked for the best offer for us. Allowed us to check the car before we left the dealer.
Everyone is so courteous!!! I am a customer for life!! I had a superb buying experience as well as my first service visit.
The staff is awesome, always keeping you abreast of what's happening with your vehicle! Smiles all around. The repairs are completed correctly and will little wait time.
What I liked about my experience was that the staff was very attentive to the costumers waiting in the lobby for their vehicle to be ready. Patricia is always very kind and friendly.
Always talking well care of their costumers. Always keeping the costumers safe with this pandemic. Always making sure every costumer is always staying hydrated.
Great customer service. Was asked if I needed water multiple of times. Louis was very helpful and informative upon my arrival. He needs a raise!!!! Great experience here, looking forward to coming back.
The service center took care of all of my concerns and needs, and the service was pretty quick, too! I'm never disappointed after taking my car in for service.
My salesperson, Christian Perez. He is the best. He is patient, caring, and makes me feel like I matter, every time.
The team was very pleasant, and you did not to weigh very long.All the team was around the clock with answers, and asking questions.You are in good hands when you go to kia.
The salesman William Montanaz did a good job showing the the inventory they had and helping me buy a new suv. Sportage.
Jemoi Elliassaint was wonderful to work with. He went that extra mile and I am appreciative of all he did.
Super easy, very knowledgeable sales team, clean facility. Very friendly staff. There was no pressure to buy, and suggestions to help my purchase were presented.
Christian was the nicest person I have ever encountered at your dealership. He was very kind and got me in and out very quickly.
Very friendly staff and salesman and very clean facility. I would recommend this place to everyone. And soooo many hot guys that work there
Luis greeted me respectfully and with a smile. He was extremely understanding and helpful with my auto service needs. He promised mehe would get the job done efficiently and in a timely manner. He has successfully fulfilled his promise in mine eyes.
It was great! Ricardo really helped make sure we stayed in the budget we expressed and got the best deal possible.
Everyone is courteous work is performed in a timely manner the place is clean close to home for service good job
Didn't have an appointment but still got my car back the same day. Got a call when it was finished as well.
Dudley, Christian, and the manager, were more than accommodating and very pleasant to work with. KUDOS for treating customers like the good old days.
Everything, it's was very helpful, they explained everything to me, they are always nice... I can not complain, it has been great for me Everytime I'm there...
Immediate help and updates from our representative, Christian. Updates by text and email. Very happy with the results. Will return.
Everything about my saleswoman was amazing! Made my car buying experience the best yet! She was nothing short of amazing, words can’t even describe her. Kia has the right person on their team!
The experience was good. The lady that was helping me kept me inform the whole way through. Though, the wait time was a little long but it was not too bad
Service was good and in a timely manner, and made sure i was satisfied with everything that was done. They did everything that they Said they would made me feel like I mattered
Friendly honest and hassle free. Great experience would definitely recommend to anyone looking to buy a vehicle good people to work with
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