Customer Testimonials

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Cars Jun 24, 2022

service performed as promised shuttle service useful kept informed along the way cost as expected for work performed complimentary car wash was added bonus

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Cars Jun 24, 2022

Thank you. I really like this Dealership in Longwood everyone is nice and polite and take great care of their customers. Thank you Theo a d Frank in the service department.

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Cars Jun 24, 2022

They were professional and attentive to my needs . And I feel it was a positive experience. They gave me a ride home to wait for the repairs at home. Then returned to get me when work completed.

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Cars Jun 23, 2022

The customer service was great. Frank made sure I was comfortable and made sure I knew the progress pf my vehicle.

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Cars Jun 23, 2022

Great dealership, was first time buying kia suv, sales person Dellis was great,everybody was friendly would buy from again and would recommend.

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Cars Jun 22, 2022

This dealership Service team goes out of their way to make you feel good. And with very good prices. The lounge is always clean and with fresh coffee and snacks. They are experts at what they do.

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Cars Jun 21, 2022

Frank, the customer service agent who handled my visit was phenomenal; nothing less. In my 70 years, I've owned many cars and dealt with many stores. Frank is the BEST rep I've ever done business with!!

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Cars Jun 17, 2022

It was a wonderful experience. I was kept informed about the status of my car, I was offered a shuttle numerous times. The agent was very friendly and informative.

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Cars Jun 16, 2022

Customer service from Luis. So many places lack this quality but Luis was great. He kept me updated through the process.

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Cars Jun 15, 2022

It was real good. The service was great. When I bought my vehicle it had several things that weren't mentioned and I ended up having to repair those issues. It would have been nice to get a accurate inspection. The back wheel was bent and my mother was burning oil. None of this was mentioned and I had to bare the responsibility after I already bought the car.

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Cars Jun 15, 2022

In service need more attention, they must check the car when finish so they are sure that don't forget noting....is very important for customer

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Cars Jun 15, 2022

Fast, friendly, knowledgeable service. I was kept updated through their texting service, I really like that feature. Great job, thanks!

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Cars Jun 14, 2022

Sale rep was friendly and knowledgeable of the car features. Did not feel rushed or pressured into a car purchase.

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Cars Jun 14, 2022

Luis was very forthcoming with answers to questions I had about my 12 month maintenance. The appointment finished sooner than was predicted.

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Cars Jun 13, 2022

Anthony was great. He was friendly, approachable, and worked with our max budget. Went in for a test drive and left with our new 2022 Kia Sportage!

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Cars Jun 11, 2022

Customer service and efficient job fixing my car. I was pleased when a shuttle was offered upon my arrival so I could wait in the comfort of my own home. I had constant communication with my service rep Theo which put me at ease.

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Cars Jun 11, 2022

All staff was very professional. I appreciated the coffee and snacks. I’ll be sure to come back for any services I need.

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Cars Jun 10, 2022

The sales rep Patricia Miller at Greenway KIA Longwood was very personable and not a pushy sales rep. She has a great personality and listens. The finance accountant was also a pleasure to work with. Kia North will work with all situations.

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Cars Jun 10, 2022

The warm friendly attitude toward me as a customer and the efficiency in completing the work . Even though I live a long way from this dealership, knowing The GM and his loving attitude, Patricia and the warmth that she shows, Not to forget Carlos who never forget a shout out to me

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Cars Jun 9, 2022

Excellent service by mr Frank quick,clean best of the best will recommend great client to come experience what I have experienced the best place to be kia

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Cars Jun 9, 2022

My appt was on time and efficient. Very attentive customer service. Would highly recommend. Good explanations of what was needed

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Cars Jun 8, 2022

Luis was very friendly. He did my maintenance for my 2022 Kia Soul in a timely manner. Thanks. I appreciate yall.

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Cars Jun 6, 2022

Frank was friendly and helpful. He was able to get all repairs I needed done in one day and he got the price down a bit from the original quote.

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Cars Jun 4, 2022

I love the care and how myself and my car was treated. The fact that I was checked on it really showed how much they care. Even though I waited until my car was almost finished they still took me in the shuttle to provide me with transportation to be sure I ate. I loved that! And the conversation with the driver was nice as well. It wasn’t any weird small talk.

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Cars Jun 4, 2022

Luis in service took the time to explain what the cost would be to repair the problem that I was having with the trunk of our vehicle,plus did my oil change while I was there.

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Cars Jun 3, 2022

Got in very quickly, met by a professional who promptly took my car, texted me during and called when completed. Very happy

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Cars Jun 2, 2022

The sales person was very helpful and made the process smooth! I would recommend him to anyone that wants to purchase a car.

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Cars Jun 1, 2022

the friendly atmosphere Knowledgeable people from the seller to the office to the finance person. considerate and trusting service people .

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Cars Jun 1, 2022

Professional and nice and very efficient. Service was great! Keep up the good work! Thank you for everything frank!!! Gracias! It makes it much easier when the service is good!

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Cars Jun 1, 2022

I am so glad that I switched dealerships from to Greenway Kia they have helped me so much.They helped me fine the most perfect car for myself after my accident thank you Muhammad Christian and David you are awesome. not to mention they even stayed late late for us to be able to get into a car last night I highly recommend them.

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Cars Jun 1, 2022

The Greenway Team proved courteous and kind. Realizing the inconvenience of car care and working to assure, within their ability, customer comfort and care.

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Cars May 30, 2022

Rep Frank made up for my first bad experience there. Not a current fan of another location so I decided to come closer to home. Thus far better than last dealer.

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Cars May 30, 2022

it was quick! the Service rider Theo was the best and very kind, From the Experience I wouldn't go anywhere else.

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Cars May 30, 2022

They take your finance concerns serious and make sure you walk out a happy customer. Everyone has great customer service and making you feel comfortable. Thank you to Anthony and Christian for helping me walk out with a nice vehicle quickly.

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Cars May 27, 2022

Friendly, helpful, knowledgeable service representative (Theo). Waiting area is comfortable. when minor problem arose about the service advisor sprang into action and got it remedied. There was no wait when I arrived to get my service.

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Cars May 26, 2022

FAST AND GREAT SERVICE, NEED TO BE DONE IN 1 HOUR AND IT WAS MADE BEFORE THE TIME .... EVERY 20 MIN SOMEONE WAS ASKING IFF ANY UPDATE WAS NEEDED

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Cars May 26, 2022

I like the fact they kept me updated with the status of my vehicle. Also they offered me a beverage throughout the time I was there

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Cars May 26, 2022

The service advisors were very friendly and thorough. It is always a pleasure. Theo is ALWAYS a big help. I frequent this dealership for all my maintenance and they're great.

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Cars May 25, 2022

Everything was good I love the service work in everthing was on good timing with me thanks I will difficul be back for more work with u guys

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Cars May 25, 2022

I love about my experience at my dealership that they where very Courteous and fast friendly always checking back with me to let me no what's going on.

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Cars May 23, 2022

Quick, communicative, and helpful, offering a shuttle back home until my car was repaired. I didn’t have to wait long for my car to be taken in and returned safely.

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DealerRater May 23, 2022

great customer service, and the sales team is very professional. Patricia Miller is a very professional and knowledgeable salesperson, I personally recommend her and this dealership to all of my friends and anyone looking to purchase a vehicle.

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Cars May 21, 2022

Theo was great as always. She always gets my car back quickly and keeps me informed of my vehicle's progress.

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Cars May 20, 2022

Felt extremely comfortable and optimistic! Everything went so smooth and couldn’t be happier with my Kia K5. Will definitely refer a friend or family member to this dealership!

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Cars May 19, 2022

Staff was helping and very friendly. Offer a ride service to/from store. Makes sure you are satisfied. Only Kia near me but would go back.

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Cars May 18, 2022

I like the Easy pick up, the fast service and all the paperwork ready for the costumer. I got all the information I needed for my car.

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Cars May 18, 2022

Had a wonderful experience! Great communication! Overall a wonderful experience in the service department! I will absolutely be bringing my car back for future repairs!

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Cars May 18, 2022

Everyone is very helpful and attentive. Check in with us and offered drinks and an area to sit and wait.

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Cars May 18, 2022

Hailey She was very attentive and helpful...vehicle was delivered later than expected but this was not the dealers fault...again...Hailey ws great!

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Cars May 17, 2022

Nabil was awesome. We are very picky customers and he never got frustrated with us and really was there until the very end. We appreciate you Nabil!

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Cars May 16, 2022

Friendly staff and reliable work. I take the car I bought there for maintenance and it gets done right. They keep you updated while vehicle is in service.

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Cars May 16, 2022

Experience, friendship and integrity. Friendly atmosphere. Always keep you informed about your vehicle. I reveived my vehicle clean in and out. Nothing but the best team for car buying and service needs.

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Cars May 15, 2022

The team seemed friendly. The dealership was mostly clean, there is an infestation of sugar ants near the front door. but that is normal for Florida.

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Cars May 15, 2022

The attention on my sales person Patricia. The service and time they toke to show me the cars. Thanks for all the attention

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Cars May 15, 2022

Fast, courteous and supportive. My technician Frank was friendly and knowledgeable.. I was demanding but he helped me get what I wanted.

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Cars May 14, 2022

I bought a Kia Soul from Kia in Longwood fl Saturday this is my fifth car from there and the sales person Gemoi Elliassaint was the best salesperson I have ever had there I would recommend him to anybody that buys a car from Kia

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Cars May 13, 2022

AWESOME CUSTOMER SERVICE, TRUCK WAS COMPLETED QUICKER THAN I EXPECTED WITH INFORMATION OF WHAT WOULD BE NEEDED NEXT. DIDN'T HAVE TO WAIT LONG BEFORE I WAS ACKNOWLEDGED

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Cars May 13, 2022

PROMPT, CLEANED CAR, REPORTED ISSUES IN A CLEAR MANNER TO ME. I SUPPOSE I WILL USE AGAIN. AS NEED ARISES IN THE FUTURE

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Cars May 12, 2022

Scheduled appointment last minute and there was availability and done same day. Called when vehicles was finished in good timing

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Cars May 12, 2022

The professionalism for the service department needs to be better but overall the experience was great. My tench was very professional and helpful.

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Cars May 12, 2022

Fast service and kept me informed entire time. Love this location it’s close to home and no conflicts at all.

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Cars May 12, 2022

Fast service with good customer service. Genuine parts with the best warranty hands down in the car dealership businesses. I would recommend everyone to this establishment to receive the same great results I am!

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Cars May 12, 2022

It is close to home , easy to get to and has a comfortable place to wait for work to be done.

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Cars May 11, 2022

They were quick and sufficient nice. The service was quick and on time with there service. The facility was clean

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Cars May 9, 2022

The place featured excellent, prompt, and quick service along with a friendly staff, all of which accommodated my needs and was great greatly appreciated.

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Cars May 9, 2022

Prompt, quality service. Service Rep was extremely helpful and courteous. Longwood KIA gets you back on the road in a time efficient manner.

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Cars May 6, 2022

I am always pleased with the service manager Joe he’s professional he’s pleasant when does the best account under the circumstances I have been going to dislocation for 13 years and Joe without a doubt is the best I have the experience and pleasure

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Cars May 6, 2022

Mark was helpful and welcoming us to the dealership and available stock I was seeking via phone. He handed us over to Hailey Sparano who excelled in customer service making the experience warm and positive. Her knowledge and ability to get answers quickly was a breath of fresh air in what could have been a stressful situation. Financing moved quickly and efficiently and again top-notch service. Thank you so much!!!

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Cars May 6, 2022

Good communication , and I had to wait along time because they did not have oil filter in stock, but it was a comfortable waiting room

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Cars May 6, 2022

Great experience. They were able to take in my Kia at a moments notice and serviced it. Will defiantly recommend.

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Cars May 4, 2022

The people make our break anything. They were all friendly and helpful. Seemed anxious and willing to answer questions I had.

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Cars May 3, 2022

I am a long standing Kia lover! This is my fourth Kia vehicle and my second from this dealership. They go above and beyond to find the vehicle I’m looking for loaded with exactly the kinds of things that I want in a car that make my time driving it enjoyable.

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Cars May 3, 2022

Great service, Luis was very helpful professional and checking out the lady there was terrific! Thanks everyone! Greatly appreciate all the good service.

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Cars May 3, 2022

Kept me in touch of what was going on. Even looking for anything else I needed, and gave me some advices to.keep the car in good service.

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Cars May 2, 2022

Upon my appt I was greeted immediately and service didn’t take too long for my oil change. Very happy with this place

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Cars Apr 30, 2022

Very polite and helpful! Excellent manager team and sales team! Ceaser in particular was very helpful and guided me through everything

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Cars Apr 30, 2022

Everything...service was great, service rep was thoughtful and courteous, facilities were clean and comfortable, and overall, a good experience. Thank you

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Cars Apr 30, 2022

Easy drop off and pick up service. Friendly staff and clear to understand service prices. Will be coming here again for the next service

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Cars Apr 28, 2022

The staff are friendly and explains what needs to be done. Service was under an hour this time around and Luis was helpful.

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Cars Apr 28, 2022

I like that I was greeted by a smiling face, that it did not take long, that I was not pressured into anything I did not need. I like that my questions were answered and that they already were aware of a recall I had and took care of it for me.

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Cars Apr 28, 2022

Awesomeness Friendly Professional staff welling to go above and beyond to make sure you were comfortable and you were in on the know of what was going on with the process of buying a car or getting your car service, they just made you feel at home.

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Cars Apr 27, 2022

Greeted with a smile, delivered as promised, kept informed of status when it was beings serviced, recommended other services when finished

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Cars Apr 27, 2022

I did not wait at the dealership long. The bathroom was clean and there was a vending machine. Chairs were comfy and close to an outlet so I could charge my phone

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Cars Apr 26, 2022

The professionalism of all the staff that works their from Sales Reps to Finical Reps that work at KIA they always make sure your comfortable also offer refreshments as you wait and they keep you in the loop with whatever services that you are their seeking at the time of your visit with them.

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Cars Apr 24, 2022

Everyone was helpful and courteous. Any questions and concerns I had were resolved right away. I would highly recommend this location to any Kia owner.

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Cars Apr 23, 2022

Was promptly greeted, questions and concerns were answered . Car was returned clean and adviser explained what was done to my car in reference to the oil change and the recall.

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Cars Apr 22, 2022

The no nonsense and straightforward. Very honest and pleasant a joy to talk with the sale rep Dellis and Christian was fun to buy a truck and suv.

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Cars Apr 21, 2022

Upon arrival, Theo greeted me and asked me to tell her the problems with my Kia Soul. I explained all of the issues and she wrote all of the problems down. This is the 3rd soul I have purchased and was surprised my 2021 had this problem with only a little over 3000 miles on it. Theo contacted me as soon as they found a problem with the transmission, as I expected. Theo kept me informed throughout the repairs and was a pleasure to work with.

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Cars Apr 21, 2022

It only took 1-2 hours got in and got out that's were I will be going from now on to get my vehicle service

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Cars Apr 21, 2022

Being informed ahead of time that there will be a wait time of about 3 hours. Being provided a text to be able to get an update on my vehicle.

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Cars Apr 20, 2022

fast efficient everything done that was promised in less time than was expected, pleasant experience, they had parts needed to do the job and got done in one visit

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Cars Apr 20, 2022

Fast service , great attention to the clients. I would recommend this place, talk to Frank for service and Monika to buy any vehicle.

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Cars Apr 20, 2022

I like how easy Kaitlyn made everything for me during my visit. Thank you for the good service. Certainly will return.

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Cars Apr 20, 2022

The service consultant Frank kept me informed While the service was being performed and after the service was completed. He guided me the entire visit and asked if I had any questions.

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Cars Apr 19, 2022

The customer service I received at the dealership was great and they got me out in the time stated by the associate.

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Cars Apr 17, 2022

The wait time was exactly what i was told it would be, for that type of service. I will be bringing my vehicle back for any service.

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Cars Apr 15, 2022

The service advisor, Frank, kept me informed from the time I arrived to when everything was finished as well as making sure I was happy..

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Cars Apr 14, 2022

Christian the finance manger he explained everything so well he’s definitely a great asset to the Kia team he definitely knows how to help you understand some things you are unaware and unsure of

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Cars Apr 14, 2022

the sales rep was very good at listening to my concerns and not pushy at all which I very much appreciated

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Cars Apr 13, 2022

It was easy to schedule appointment and set everything up. Drop off was fast and easy also. They called to let me know when it was done, and everything was great.


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